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1. General Terms
We can’t guarantee that our work will be error-free (we’re human!) so we can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them
2. Confidentiality & Rights
3. Terms of Payment
We’re sure you understand how important it is as a business that you pay the invoices that we send you promptly. We’re also sure you’ll want to maintain a positive working relationship and keep your services moving forward, so you agree to stick tight to the payment schedule you agreed upon when signing up for your service.
Client Agreement to Pay
You agree to pay our initial (1st) invoice upon receipt Every invoice after that will have 7 day payment terms. In the event payment is not made on time, IT Moon Ltd reserve the right to charge interest, as per government guidelines. In addition, IT Moon Ltd reserves the right to stop work until payment is received.
In the event that we incur legal fees, costs and disbursements in an effort to collect our invoices, in addition to interest on the unpaid balance, you agree to reimburse us for these expenses.
4. Cancellation of Plans
You have the right to modify, reject, cancel or stop any and all plans or work in process. However, you agree to reimburse us for all costs and expenses we incurred prior to your change in instructions, and which relate to non-cancellable commitments, and to defend, indemnify and hold us harmless for any liability relating to such action. We agree to use our best efforts to minimize such costs and expenses.
5. Agreed Work & Changes
Communication is via the following methods:
– Email to email@example.com
– Optional: Whatsapp shared group between members of IT Moon working with you and yourself (you may add anyone in your own team if you wish)
Our hours of work are Monday to Thursday until 4.30pm and Fridays are worked occasionally but no guarantee of times. Any communication outside of these hours may be dealt with the next working day – unless agreed in advance. Clients outside the UK, we always will do our best to accommodate calls for your timezone.
7. Term and Termination
Period of Agreement & Notice of Termination
This Agreement shall become effective as of the date of signing or on receipt of your payment via one of our checkout systems and shall continue until terminated by either party.
Termination for Cause
Either party to this Agreement may terminate the Agreement if the other party defaults in the performance of any of its material duties and obligations and the default is not cured within thirty (30) days of the receipt of notice of said default, or if the default is not reasonably curable within said period of time, unless the defaulting party commences cure within said period of time and diligently proceeds to cure the default.
In addition, either party may immediately terminate this Agreement by giving written notice to the other party if the other party is insolvent or has a petition brought by or against it under the insolvency laws of any jurisdiction, if the other party makes an assignment for the benefit of creditors, if a trustee, or similar agent is appointed with respect to any property or business of the other party, or in the case of the Client, if the Client materially breaches its obligations to make payment pursuant to this Agreement.